Ok, will try and keep this as short as possible. Bought a new AC unit this year, cost about 13k. This purchase was made in april. Since then the AC has worked for maybe a total of 2 months. We've had multiple folks come out to try and solve the problem to no avail. The air coming out of the vents is almost like falling out, and its not that cold. The unit is running but cant get the temperature in the house below 75, even at night or this morning when it was colder than that outside. Its 94 in denver today and 83 in my house right now. I dont really know how to evaluate what is going on and why this company cant solve this problem. Is there any reading I can do to figure this out and check their work? They have been a disaster, but I can't go to a new company as they will end up charging me for repairs on a system that we just had installed.