We have a group of youth (58) from Riverland Hills Baptist in Columbia going on a mission trip. There flight from CLT on American Airlines 148 was 1.5hrs late getting into Miami. They missed their connection which was flight 1481 to the Dominican Republic. This all transpired yesterday around noon. AA said there was nothing they could do to get them there within a reasonable amount of time due to overbooking. They missed their connection by 10 min in Miami. They found a way to get about 20 of them to the DR last night and it landed around 3am in DR. We still have the balance of the team sitting in Miami airport.
First I am stunned that AA would push off from the gate knowing that 58 people were not on the plane. It's not like the DR is where everyone makes connecting flights to other locations. The flight stops there. Anyone have any pull with AA or can offer suggestions? We are doing social media avenues as well as making calls to WLTX to try and get them moving on a solution. Our church has worked for many months planning this trip. Thanks for any help!
First I am stunned that AA would push off from the gate knowing that 58 people were not on the plane. It's not like the DR is where everyone makes connecting flights to other locations. The flight stops there. Anyone have any pull with AA or can offer suggestions? We are doing social media avenues as well as making calls to WLTX to try and get them moving on a solution. Our church has worked for many months planning this trip. Thanks for any help!
