People can't get home.
- Thread starter appalachiatiger
- Start date
Who is to blame? Not being a smart ass but the whole family has had the flu and I’m not up on current events.
Southwest had a catastrophic collapse after a storm in Florida last year due to outdated systems that make rebooking and rescheduling a complex manual process.
They lost $75mm and learned nothing.
Truly once in a lifetime storm this week caught them yet again.
The blame is on the customer.
Prior to the storm the warnings were all out there not to travel.
They themselves decided to gamble and travel for the holidays.
All these airlines owe them is a refund on their ticket
Nothing more, nothing less.
When we have a major storm and you are WARNED NOT TO TRAVEL and then do and expect something more.
Spoiled Americans.
Kinda like going out in a snowstorm in your car after you have been warned, then you wreck and expect your insurance company to cover your dumassery.
Prior to the storm the warnings were all out there not to travel.
They themselves decided to gamble and travel for the holidays.
All these airlines owe them is a refund on their ticket
Nothing more, nothing less.
When we have a major storm and you are WARNED NOT TO TRAVEL and then do and expect something more.
Spoiled Americans.
Kinda like going out in a snowstorm in your car after you have been warned, then you wreck and expect your insurance company to cover your dumassery.
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Southwest’s problems started AFTER the storm.
And all other Carrie’s seems to have handled it pretty well.
And all other Carrie’s seems to have handled it pretty well.
Disagree. Southwest has cancelled 90% of their flights, while all the major carriers cancelled 10% or less. It wasn’t because of the weather.
SW has not invested in updated infrastructure and are now seeing the effects. You are trying too hard with this.
SW has not invested in updated infrastructure and are now seeing the effects. You are trying too hard with this.
Nope still comes down to missing common sense by a large majority of Americans.
When there’s 2,500 cancelled flights and 2,350 are from one airline, I think it’s okay to blame the airline. Seems like Southwest has some major issues with their back end IT and not using a hub and spoke system like the rest of the major carriers.
The common sense these people didn’t use was to NOT fly SW.
Yup. Don’t fly Southwest.
Delta, for example, has spent many years and an insane amount of money improving their back-end technology. Southwest uses the same system they did in the 90s, and it simply can't cut it in 2022. They chose route expansion and profits over actually improving their business. Fu*k around and find out.
This is on them.
This is on them.
It's alright to be stupid and try but when it turns into a shytshow you have no one but yourself to blame for putting yourself in that situation.
They didn't call you and beg you to try to fly thru this storm.
They didn't call you and beg you to try to fly thru this storm.
The ones who are blaming the airlines probably voted for him🤣😂
Still that means nothing. You chose to gamble.
Anyone who was looking at flying this past week as NOT A GAMBLE is delirious in an American fog.
That's what we can call this.
Americans are now trained by the media to be in a constant state of foggerry😂🤣
You do realize that people made these flight reservations weeks and months in advance?
You do realize that only ONE airline had issues?
Apparently you don’t
I know, I know……the facts won’t support the narrative you desire
You’d think this would have a devastating impact on SW future business, but it’s such a strange industry and consumer dynamic that puts little value in the perceived quality of a carrier. Outside of business travel, which Xmas travel is entirely, the flier will still choose the cheaper fare almost all of the time.
If delta was $400 round trip with similar duration and stops, southwest was $385, the personal traveler almost always chooses the $15 savings.
I am only comparing legacy carriers, which SW has evolved into. Not Allegiant, Spirit, etc. that’s a separate group of flier all together.
Except people who are traveling to and from areas not affected by the storm are stuck because of SW’s inability to keep track of where their crews actually are.
Buddy of mine spent Christmas with his mom in San Diego and had to rent a car to make the 10+ hour drive back home to the Bay Area where the lowest temperature in the last two weeks was 39° because Southwest said they couldn’t rebook him until after new years.
Yes I know all that.
And based on the facts we had on Dec 20, you still don't fly in this mess AND BEG FOR MORE THAN YOU DESERVE.
What kind of car did he get to rent?
Yea SW is so cheap like how do you not understand that they are understaffed and underpaid.
Anyone with a BS degree could see that.
BA degrees I doubt they would understand🤣
Yes but anyone who flirs are does research before their flight knows that SW is a barebones company to provide cheap flights.
I agree. The average personal flyer does not factor in delays, cancellations, etc. when choosing an airline. They only see cheaper.
I’ve learned the hard way to always go with the more reliable airline even if it costs me $50+ more.
I think the most the voucher he got would cover was a Camry and having dealt with refunds for cancelled flights and trip insurance before, I don’t blame him for not wanting to go any further out of pocket than necessary. My wife had a flight (booked months in advance) cancelled due to a hurricane back in September and we are still waiting to get that money back from the trip insurance.
Far from a shock, Southwest meltdown was 'perfect storm' of well-known vulnerabilities — Los Angeles Times
One airline analyst said he "never seen an airline meltdown of this size." A combination of bad weather, outdated technology and vulnerable flight schedules played into the mess at Southwest Airlines.
Article on the Southwest Airline debacle
I’m not so sure. Granted, I’m a frequent business traveler, but if I’m traveling with my family for personal travel, I will happily pay hundreds more per ticket to fly delta over some POS airline.
I did fly Breeze earlier this year from Charleston to New Orleans. It was way cheaper, but the main reason for us was a direct flight with better arrival and departure times.
I couldn’t get a delta flight home from the Bahamas for my family’s spring break this coming year and I’m already having night sweats about about dealing with American. Eww.
If that’s the case the airlines should’ve just shut down until after the storm. You can’t offer your services and then later on throw your hands up when shit hits the fan and blame it on the patrons
Reading about all the cost cutting by SW I would be mortified about the safety issues and maintenance of planes
Based in that i would never fly SW
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